Discover the emotions of those who have experienced the magic and elegance of this unique palace by reading their reviews or watching their stories on video.
- Mattia
- Italy
- Double/ Twin Room with Single Beds
- January
- Couple
The room was not clean, it was reported but nothing was done.
Too bad.
For this reason, the rating is insufficient.
Hotel response
Dear Mattia, we are sorry to hear about the cleanliness issue in your room. We take feedback very seriously and assure you that this situation will be carefully addressed for improvement. We are glad you appreciated the location and other qualities of the hotel. We hope to see you again...
We take feedback very seriously and assure you that this situation will be carefully addressed for improvement. We are glad you appreciated the location and other qualities of the hotel. We hope to see you again to offer you an experience that fully reflects our standards.- Delfina58
- Italy
- Double/ Twin Room with Single Beds
- April
- Family
Hotel response
Dear Sirs, First of all, thank you for leaving your comment. Like the others already published, this is also a valuable contribution to improving the hotel. However, we would like to point out that you stayed during the Easter period, a time of peak season, and therefore paid the full...
- Wendy
- Australia
- Double/ Twin Room with Single Beds
- August
- Couple
The room was gloomy and dead-end.
The furniture was worn out with worn paint, some paint work behind the curtains needed repair.
Shower over the tub.
The bathroom was high, getting in/out was very difficult.
Hotel response
Dear Wendy, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our great location and that you found our staff fantastic. It is also wonderful to hear that you enjoyed the breakfast - we strive to offer our guests...
- Alessandra
- Italy
- Double/ Twin Room with Single Beds
- November
- Family
Super recommended.
Hotel response
Dear Guest, Thank you very much for your wonderful review. We are delighted that you appreciated the historical charm of our Palace and the comfort of our rooms. Your appreciation spurs us on to maintain our high standards. We hope to welcome you back to Palazzo Vitturi for another unforgettable...
- Luciano
- Italy
- Double/ Twin Room with Single Beds
- September
- Family
Wonderful typical Venetian floor and piano.
Wonderful little balcony where you can admire the square, especially at night with artistic lighting.
Extremely courteous and helpful staff.
Rich and varied breakfast.
It was a pleasure, thank you very much.Only downside is the lack of toothbrush 3 toothpaste, a small improvement for excellence.
Useful but less important I would add toppers and slippers.
Thank you.
Hotel response
Hi Luciano, 👋 It's great to hear how much you enjoyed your stay and how much you appreciate the historic charm. Thank you for your kind comments on staff, cleanliness and breakfast. 🙏 On the lack of toothbrush and toothpaste: we take note, we want to make sure every detail...
- Erica
- Italy
- Double Superior Room/ Twin Room with Single Beds
- November
- Family
Friendly and helpful staff
Hotel response
Dear Guest, Thank you for your positive words. We are pleased that you appreciated the spaciousness and cleanliness of the room, as well as our varied breakfast and central location. Our staff is always available to ensure a pleasant stay. We hope to welcome you back to the Hotel Palazzo...
LISTEN AND SOAK IN
